{"id":288,"date":"2026-02-07T19:59:47","date_gmt":"2026-02-07T19:59:47","guid":{"rendered":"https:\/\/cxpro.lacheli.com\/?page_id=288"},"modified":"2026-02-21T00:52:28","modified_gmt":"2026-02-21T00:52:28","slug":"asesoria","status":"publish","type":"page","link":"https:\/\/cxpro.lacheli.com\/inicio\/asesoria\/","title":{"rendered":"Asesor\u00eda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"288\" class=\"elementor elementor-288\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f53a1bc e-flex e-con-boxed e-con e-parent\" data-id=\"f53a1bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76f5787 elementor-widget elementor-widget-html\" data-id=\"76f5787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"cx-hero\">\r\n  <div class=\"cx-container cx-hero-grid\">\r\n    <div class=\"cx-hero-text\">\r\n      <span class=\"cx-eyebrow\">Servicios CXPRO<\/span>\r\n      <h1>Asesor\u00eda en Experiencia de Cliente<\/h1>\r\n      <p>\r\n        Dise\u00f1amos y priorizamos mejoras de experiencia para que tu operaci\u00f3n sea m\u00e1s clara,\r\n        m\u00e1s eficiente y m\u00e1s humana (sin teor\u00eda de caj\u00f3n).\r\n      <\/p>\r\n\r\n      <a href=\"https:\/\/wa.me\/593959449226\" class=\"cx-btn\">Hablemos<\/a>\r\n    <\/div>\r\n\r\n    <div class=\"cx-hero-img\">\r\n      <img decoding=\"async\"\r\n        src=\"https:\/\/cxpro.lacheli.com\/wp-content\/uploads\/2025\/11\/featured-image-6.jpg\"\r\n        alt=\"Consultor\u00eda en experiencia de cliente\">\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-739ecc3 e-flex e-con-boxed e-con e-parent\" data-id=\"739ecc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71ff88f elementor-widget elementor-widget-html\" data-id=\"71ff88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"cx-cards\">\r\n  <div class=\"cx-card\">\r\n    <span class=\"cx-icon journey\"><\/span>\r\n    <div class=\"cx-text\">\r\n      <span class=\"cx-title\">Redise\u00f1o de journey<\/span>\r\n      <span class=\"cx-sub\">y momentos cr\u00edticos<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cx-card\">\r\n    <span class=\"cx-icon process\"><\/span>\r\n    <div class=\"cx-text\">\r\n      <span class=\"cx-title\">Mejora de procesos<\/span>\r\n      <span class=\"cx-sub\">de atenci\u00f3n y servicio<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cx-card\">\r\n    <span class=\"cx-icon touchpoints\"><\/span>\r\n    <div class=\"cx-text\">\r\n      <span class=\"cx-title\">Estandarizaci\u00f3n<\/span>\r\n      <span class=\"cx-sub\">de puntos de contacto<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cx-card\">\r\n    <span class=\"cx-icon metrics\"><\/span>\r\n    <div class=\"cx-text\">\r\n      <span class=\"cx-title\">KPIs y tableros<\/span>\r\n      <span class=\"cx-sub\">de seguimiento (CX\/UX)<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"cx-card\">\r\n    <span class=\"cx-icon culture\"><\/span>\r\n    <div class=\"cx-text\">\r\n      <span class=\"cx-title\">Rituales<\/span>\r\n      <span class=\"cx-sub\">y cultura de experiencia<\/span>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-349286b e-flex e-con-boxed e-con e-parent\" data-id=\"349286b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b51d372 elementor-widget elementor-widget-html\" data-id=\"b51d372\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"cx-section explain\">\r\n  <div class=\"cx-container\">\r\n    <div class=\"cx-section-head\">\r\n      <h2>\u00bfQu\u00e9 significa tener una asesor\u00eda CX (y qu\u00e9 no)?<\/h2>\r\n      <p>\r\n        No es \u201cdar recomendaciones bonitas\u201d. Es acompa\u00f1ar decisiones: priorizar, implementar y medir.\r\n        Trabajamos con tu equipo para que las mejoras se sostengan.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"cx-steps\">\r\n      <div class=\"cx-step\">\r\n        <span class=\"cx-step-num\">01<\/span>\r\n        <h3>Definimos el foco<\/h3>\r\n        <p>Elegimos 1\u20133 problemas de experiencia que realmente afecten satisfacci\u00f3n, costos o ventas.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"cx-step\">\r\n        <span class=\"cx-step-num\">02<\/span>\r\n        <h3>Dise\u00f1amos soluciones viables<\/h3>\r\n        <p>Propuestas aterrizadas a tu operaci\u00f3n, equipo, canales y recursos reales.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"cx-step\">\r\n        <span class=\"cx-step-num\">03<\/span>\r\n        <h3>Implementamos con tu equipo<\/h3>\r\n        <p>Plantillas, gu\u00edas, entrenamientos puntuales y seguimiento para que ocurra en la pr\u00e1ctica.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"cx-step\">\r\n        <span class=\"cx-step-num\">04<\/span>\r\n        <h3>Medimos y ajustamos<\/h3>\r\n        <p>Indicadores claros, quick wins y plan de continuidad para sostener la mejora.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b64ec08 e-flex e-con-boxed e-con e-parent\" data-id=\"b64ec08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9015d7c elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"9015d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"cx-cta\"> <div class=\"cx-container\"> <h2>Mejora tu experiencia sin improvisar<\/h2> <p> Conversamos 15 minutos: te decimos por d\u00f3nde empezar y si la consultor\u00eda es el camino correcto hoy. <\/p> <a href=\"https:\/\/wa.me\/593959449226\" class=\"cx-btn\">Hablar con un especialista CX<\/a> <\/div> <\/section>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servicios CXPRO Asesor\u00eda en Experiencia de Cliente Dise\u00f1amos y priorizamos mejoras de experiencia para que tu operaci\u00f3n sea m\u00e1s clara, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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